Refund policy
Return & Refund Policy – The Bag Central
At The Bag Central, we want you to love your purchase! If for any reason you’re not satisfied, we’ve made our return and refund process simple and hassle-free.
Returns
-
You can request a return within 7 days of receiving your order.
-
The product must be unused, in original condition, and with all tags/packaging intact.
-
To initiate a return, please contact our customer support team at thebagcentral404@gmail.com with your order details or click here to see or initiate Return.
-
Once your request is approved, we will share the return shipping instructions.
Refunds
-
After we receive and inspect the returned product, we will notify you about the status of your refund.
-
Refunds will be processed within 7 business days of receiving the return product.
-
The amount will be credited back to your original payment method.
-
Shipping charges (if any) are non-refundable.
Non-Returnable Items
-
Products that are damaged due to misuse or not in original condition.
-
Clearance or final sale items.
Exchanges
-
At this time, we do not offer direct exchanges. If you want a different product, please return the original item and place a new order.
Contact Us
For return/refund queries, please reach out at:
📧 thebagcentral404@gmail.com